Who sends American makeup to Japan online?

Buying makeup internationally can seem daunting. VAT, duties, wait times, and limited product variety can leave a sinking feeling in your heart when simply trying to cover a blemish. Through research we’ve found that several individual brands offer international shipping as well as a few beauty boutique-style offerings. However, the high risk and uncertainty of product success mean expensive and time consuming product trial and error--which is the exact issue Allove.Us was created to solve. What follows is a comprehensive list of online resources that ship makeup to Japan and their pros vs their cons.

• #7 ColourPop

  • Pros

    • ColourPop is a California-made makeup brand that is price focused and never tested on “bunnies” as their site claims. They are known for great product quality, fun product collabs, and of course--vibrant colors.

  • Cons

    • Some report that their customer service and order fulfillment need improvement.

• #6 Naturismo

  • Naturismo is a beauty boutique and marketplace that brings “brands at the forefront of “green beauty”. Their mission is centered around serving the conscious-minded consumer a more ethical experience.

    • Pros

      • Their reviews are mostly positive with a 4.8/5 rating on trustpilot mainly about their customer service responsiveness, however, not much is said about product experience.

    • Con

      • Interestingly, however, less customers report exceptionally poor customer service experiences, citing refund difficulties as a recurring issue.

• #5 HQHair

  • HQHair is a hair, cosmetic, and perfume online boutique whose mission is to inspire the inner expression of women worldwide and to supply the tools required in that journey. They supply niche and cult-beauty brands and offer global shipping.

    • Pro

      • They offer an expansive variety of products that make a simplified shopping experience when comparing products, one review stated.

    • Con

      • Most reviews report never receiving products nor a refund for purchases made and reported. Users are warned to steer clear of this company due to poor experience.

• #4 LookFantastic

  • LookFantastic is a UK-based online beauty boutique that claims to be among the top beauty retailers in Europe. They offer over 12k products across hundreds of brands for all things beauty including electronics and home fragrances.

    • Pro

      • Most reviews tout how easy-to-use their website is and how simple the ordering process is.

    • Con

      • From other reviews, it seems that even the giants can have their pitfalls, too. Unhappy reviewers report difficulties with customer service, shipments, and with refunds.

• #3 Strawberrynet

  • A discount perfume, skincare, and cosmetics online boutique that prioritizes international shipping.They are known for their deals and “sweet” discounts.

    • Pros

      • Happy customers praise their

    • Con

• #2 IHerb

  • A fast and affordable health and wellness marketplace with fulfillment centers based in Asia and the US. They ship to 185 countries (Japan, included), in 13 languages, with 34 payment options.

    • Pros

      • My personal friends tell me they enjoyed their experience from ordering natural face and body products, as well as cosmetics. Shipping took a few weeks and the products worked accordingly.

    • Cons

      • However, several business review sites feature customers complaining of damaged and fake products, a fake customer service number, and a difficult time navigating their website, among other things.

• #1 Allove.us

  • Allove.us ( prounouced “all of us”) sends you American makeup to Japan, color matches and allows you to sample makeup products before you buy the full size. We are a startup that wants our expat community to shape our service to suit their needs.

    • Pros

      • Confidence in internet makeup shopping. Save money, Save time, Look how you feel!

    • Cons

      • We’re a fresh company, so we are still working through the kinks. So, we’ll

        • Video call, phone call, or email, if you want.

        • Send and resend you the correct, correct tracking numbers, if need be.

        • And simply work with you until the job is done until we learn enough about what works for our customers.

Conclusion

Before Allove, buying American makeup from Japan was like shooting in the dark--unfamiliar product lines, high chance of product failure, weeks of waiting, and several high fees. The websites above all have strengths, provided that you’ve already tried the product and know what works for you. That’s why we created Allove.Us to allow full access to American makeup products, you also can sample all the way in Japan.